N-IT Services- IT Services
Case Studies

Real outcomes, real teams.

All clients anonymized. The numbers are real.

Jira Migration

800-Project Jira Server → Cloud Migration in One Weekend

Series B SaaS company · 150 employees

The Challenge

A 6-year-old Jira Server instance with 800 projects, 200k issues, and 40+ Marketplace apps approaching end-of-life. Three previous migration attempts by internal teams had failed.

The Outcome

Migrated in a single weekend cutover. Zero data loss, zero app functionality regressions. All 40+ apps either migrated or replaced with equivalent Cloud alternatives.

800 projects migrated200k+ issues preserved0 data loss incidentsWeekend cutover window
DevOps

CI/CD Transformation: 45 Minutes → 8 Minutes

FinTech startup · Series B · 60 engineers

The Challenge

A monolithic Jenkins setup with 45-minute build times, no parallelization, frequent flaky tests, and no automated deployment. Engineers avoided the pipeline and deployed manually.

The Outcome

Rebuilt on GitHub Actions with parallelized test suites, build caching, and automated deployment to staging and production. DORA metrics improved across all four dimensions.

45 min → 8 min builds4x deploy frequencyMTTR reduced 70%Zero manual deployments
Kubernetes

EKS Platform + 38% Cloud Cost Reduction

Enterprise SaaS · 500 employees

The Challenge

Self-managed Kubernetes on EC2 with no autoscaling, over-provisioned nodes running at 15% utilization, and a $180k/month AWS bill that grew 30% YoY with no corresponding growth in traffic.

The Outcome

Migrated to EKS, implemented Karpenter autoscaling with mixed Spot/On-Demand node pools, rightsized workloads, and added FinOps tagging and dashboards.

38% cost reduction$68k/month saved99.97% uptimeKarpenter + Spot nodes
Atlassian Admin

Jira Instance Rescue: 180 Custom Fields → 40

Scale-up · 200 employees

The Challenge

A Jira Cloud instance that had grown organically for 4 years with no admin oversight. 180 custom fields (50 actively used), 12 different workflows for the same process, and a permission model nobody understood.

The Outcome

Full audit and rationalization over 3 months. Reduced custom fields by 78%, consolidated to 3 standardized workflows, cleaned up permissions, and built a custom field governance process.

180 → 40 custom fields12 → 3 workflowsSprint velocity +22%Ongoing retainer since

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